Customers
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Communication channe
Website, Naver Post, YouTube
,Surveys
,Registering customer feedback
,Channel for reporting matters related to ethical management
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Major topics per stakeholder
Innovation of growth of business
,Ethical management
,Customer happiness
,Economic performance
,Response to climate change and environmental management
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Main activities
Sharing current status of company through announcements on main website
,Providing company news through Naver Post and YouTube
,Registering customer feedback/ claims and company’s response
,Registering and dealing with reports related to ethical management
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Shareholders
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Communication channe
General Meeting of shareholders, performance presentations
,Domestic/overseas NDR (Non-Deal Roadshow) and IR meeting
,1:1 meeting, wire/wireless consulting
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Major topics per stakeholder
Innovation and growth of business
,Economic performance
,Communication with shareholders
,Strengthening of business portfolio
,Risk management
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Main activities
Carrying out NDR every quarter with institutional investors
,On-going IR meetings
,Q&A with shareholders
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Employees
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Communication channe
Management council
,CEO Letter
,CEO Happy Seed Conversation
,Management By Walking Around
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Major topics per stakeholder
Communication with employees
,Happiness of members
,Communication with field members
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Main activities
Holding management council meetings 4 times a year (where major points of improvement raised by employees are addressed)
,Holding CEO Town Hall Meeting 3 times, and 101 Seed Conversation Program 101 times
,CEO’s visit to work sites
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Community
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Communication channe
Collaborative CSR meetings (city/ province and collaborating welfare institutes)
,Social contribution activities
,Collaboration with the Korea Social Enterprise Promotion Agency
,Cooperation with civic/environmental groups
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Major topics per stakeholder
Response to climate change and environmental management
,Creating an ecosystem favorable to social enterprises
,Collaboration with natural ecosystem protection agencies
,Social contribution
,Cooperation with social enterprises
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Main activities
Carrying out projects that contribute to the local community
,Investment in shares of School Bus (KRW 300 million) and promoting collaboration projects
,Collaborative projects to protect ecosystem with National Institute of Ecology
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Suppliers
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Communication channe
Withus online system
,Conference with suppliers
,Safety inspection workshop
,Providing information for shared growth
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Major topics per stakeholder
Occupational health and safety
,Shared growth
,Innovation and growth of business
,Ethical management
,Customer happiness
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Main activities
Operating channel to report matters related to ethical management
,Conference with SHE suppliers and improvement meetings, etc.
,Conference for individual suppliers according to business site (conference for safety inspection companies, transportation engineer conferences, etc.)
,Providing news on shared growth programs
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